Could Mom and her friend use their GrandPads for video calls together?
Dear Live Grand:
When it became obvious that my 84-year-old mother needed some help, we decided together that she should move to an assisted living facility that’s close to the family. That way, we can visit her for fun as well as keep an eye on her care. So far, she’s enjoying her new friends, but she misses visiting with her best friend from her old neighborhood. This lady has a GrandPad and says that her tablet makes video calls easy. Mom’s memory isn’t great, but her friend says that this tablet makes video calls so simple there’s nothing to remember. Would Mom and her friend be able to have video chats together using their tablets? – SK
Dear SK:
We’re happy to hear that your mom is enjoying her new home! With a GrandPad to help her chat with this old friend as well as family, she’ll continue to feel comfortable with her life.
First, it’s good to understand that the GrandPad tablet is uniquely designed for older adults so your mom wouldn’t have any trouble using the video calls or other features that she might enjoy.
Just as your mom’s friend says, video/audio chats are super simple. When one of her contacts calls her, she’d see their image and just touch Answer. If she wanted to call someone, she’d touch her Calls app and then select the person from their photo and touch Call. That’s it. To connect her GrandPad with her friend’s GrandPad, the family admin would talk to our helpful support team, and they could enable calls between them.
There’d be no scam calls to concern you because your mom’s only contacts would be those who have been added by the family admin. Should she need assistance while using her GrandPad she’d simply tap the HELP icon, and her personal representative would answer. These friendly member service agents are available 24/7, 365 days a year.
She’d love the Photos app! The family admin would upload your mom’s favorite pictures and family videos. Then she’d just click the app whenever she wanted to view them.
Once your mom is comfortable using her GrandPad for calls and viewing photos she may want to explore the Games app where she could play card games like hearts, or other games like Tic-Tac-Toe.
Music choices range from classical to country, and religious to rock and roll, so if she enjoys music, she’d just touch her preferred option. If she likes a song, she could add it to her Music Collection. The Radio app has wonderful pre-sets like GrandPad Radio, and the family admin could add additional stations if desired.
There’s a toolbox that holds a flashlight, a magnifier, and a calculator, and the Moods app is wonderful for relaxing.
Since the one thing that your mom misses most is visits with her friend, we’d encourage you to purchase a GrandPad for her and have that connection set up. From there, she’d find all kinds of things to enjoy, but first things first, right?
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