Question & Answers
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Multiple Sclerosis changes prompt the need for an adaptable tablet
I’ve lived with Multiple Sclerosis (MS) since my early 50s, and my disease is now affecting my vision. On tough days it even fogs up my thinking.
Parents at a distance want to Zoom with family
My parents are in their 80s and are content in their own home. The problem is, they live too far away for frequent visits. We want to use video calls for communicating, but they can’t make them work on their current technology.
Husband with early-onset Alzheimer’s disease wants his own tablet
My husband, 67, lives with early-onset dementia. Over time, he’s becoming increasingly confused by his smartphone and tablet. He says he’s done with them, but then he sees me using my devices, so of course, he wants his own.
Accessible, live customer service would help mom gain confidence
I bought my 83-year-old mom both a tablet and a simplified cellphone. I’m proud of her for trying to use them, but her lack of background is causing anxiety over possible mistakes.
Pictures get spoiled riding around in Grandma's walker bag
My grandma lives in a care facility, and she loves showing off family pictures. Since she keeps them in her walker bag, it’s not surprising that they get wrinkled, dirty, or lost.
Mother’s broken shoulder restricts her movements
My mom, 86, broke her shoulder, so she’s wearing a clunky cast. While she’s in assisted living and well cared for, I’d feel much better if we could communicate via video calls.
Is there a solution for an older adult who finds touchscreens unresponsive?
We bought my 81-year-old dad a tablet, but he has trouble with it because even though we can make the touchscreen work, he often can’t.
“Storm chaser” dad is still obsessed with local weather
From what you said about your dad, a GrandPad sounds like a perfect fit. These tablets have a built-in Weather app, so with the touch of a button, he’d see his current weather as well as a five-day forecast.
Dad has Parkinson’s tremors. Could a GrandPad help?
My dad has Parkinson’s disease that affects both his body and mind, so we’re looking for some way that can help him enjoy the music he thrived on in the 70s.
Could a GrandPad help someone with early-onset Alzheimer’s disease stay connected?
I’m only 56, but I’ve been diagnosed with early-onset Alzheimer’s disease. Having seen this with my mother, I’m determined to plan so that I can live at least semi-independently for as long as possible.
Could Mom and her friend use their GrandPads for video calls together?
When it became obvious that my 84-year-old mother needed some help, we decided together that she should move to an assisted living facility that’s close to the family. That way, we can visit her for fun as well as keep an eye on her care.
Lady in her late 70s uses computers and cell phones but wants something more relaxing
I’m a woman in my late 70s. While I use a computer for email, I don’t feel comfortable playing games online. Crosswords in the newspaper used to be fun, but now they are going online, too. I also enjoy music, so my grandkids set up an app on my cell phone, but the tiny controls are tiresome.
When visits aren’t enough: Grandma in assisted living feels lack of phone calls
My grandmother has made friends in her assisted living facility but unfortunately, it’s the friends who are unintentionally causing problems. The ladies brag at mealtime about how many phone calls they receive. My family visits Grandma several times a week but now she’s become obsessed with this phone call competition.
Family asks if a GrandPad could be customized before shipping
My mother resides in a retirement village 300 miles away. Though we’ll be moving to her city in a year, video calls will have to do for now. I’ve heard that GrandPads are great for these calls so we’d like to buy one for Mom except that we can’t be there to set it up.
Can a GrandPad help this woman enjoy her streamed worship services?
I’m an older woman moving to an assisted living complex due to the limitations of severe arthritis. I’ll live too far from my preferred church to attend in person though frankly since they started streaming services, I’ve found the online version a more comfortable option anyway.
Complications from diabetes sparked this gentleman’s interest in a GrandPad
I’ve had diabetes since I was a child and recently developed diabetic retinopathy. With ongoing medical care, I hope to retain the vision that I have, however, I still need to work around current problems and be realistic about my future.
Hearing loss is causing lack of confidence with phone calls
I suffer from hearing loss due to a history of working in a noisy environment. Thankfully, hearing aids help with face-to-face communication, but they are less useful on the phone. I’ve tried video calls using my cell phone.
Christian music loving grandmother fears digital “gadgets”
My Grandma is eighty-four and has lived her life happily without what she calls “gadgets.” Lately, she’s become phone-shy due to spam calls, so other than when she has visitors she knits, bakes, and listens to Christian music.
Could a GrandPad help mom remember daughter’s visits?
My mom is in memory care. I’m able to visit her several times a week but sadly, right after I’ve left, she’s forgotten that I was there. While I know this is normal for her disease, it still hurts. Mom’s strangely capable in some ways, so I try to stimulate her mind and my research has led me to the GrandPad.
Gentleman with Parkinson’s wants to maintain connections
I’m a 68-year-old man who uses computers and smartphones, but I have advancing Parkinson’s disease so my abilities will change. So far, my symptoms are mild, however, they will worsen with time. Even dementia is a possibility, so I’m considering both my present cognition and future changes.
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